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    • Home
    • How it works
    • For Mechanics
    • About Us
    • FAQ's
    • Privacy Policy
    • Terms of Service
    • Contact Us
    • Help & Support
  • Home
  • How it works
  • For Mechanics
  • About Us
  • FAQ's
  • Privacy Policy
  • Terms of Service
  • Contact Us
  • Help & Support

Privacy Policy

 

Last Updated: May, 2024

MechUp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

1.1 Personal Information:We may collect personal information that you provide directly to us, such as your name, email address, phone number, and payment information when you create an account, book a service, or contact us.

1.2 Usage Data:We may collect information about your use of the Services, such as your IP address, device information, browser type, operating system, and usage patterns. This information helps us improve the functionality and performance of our Services.

1.3 Cookies and Tracking Technologies:We use cookies and similar tracking technologies to collect and store information about your use of the Services. You can control the use of cookies through your browser settings.


2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain the Services.
  • Process your transactions and send you related information.
  • Communicate with you, including sending you updates, promotional materials, and other information.
  • Personalize and improve the Services, including delivering content and advertisements.
  • Monitor and analyze usage and trends to improve the Services.
  • Detect, prevent, and address technical issues, fraud, and other illegal activities.


3. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • With Mechanics: We may share your information with mechanics to facilitate your bookings and services.
  • With Affiliates: We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.


4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.


5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the information we hold about you.
  • Rectification: You have the right to request that we correct any inaccuracies in your information.
  • Erasure: You have the right to request that we delete your information, subject to certain exceptions.
  • Restriction: You have the right to request that we restrict the processing of your information.
  • Data Portability: You have the right to request a copy of your information in a structured, machine-readable format.
  • Objection: You have the right to object to our processing of your information.

If you wish to exercise any of these rights, please contact us at customerchamps@mechup.com. We will respond to your request within a reasonable timeframe.


6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or mobile application. Your continued use of the Services after such changes constitutes your acceptance of the new Privacy Policy.


7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@mechup.com

Address: 42 Quindora crescent, Nova Scotia, B2W 6G3, Canada.

Thank you for trusting MechUp with your automobile repair needs. We are committed to protecting your privacy and ensuring a secure and enjoyable experience with our Services.


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