Please reach us at cuutomerchamps@mechup.ca if you cannot find an answer to your question.
MechUp is a platform designed to connect vehicle owners with trusted mechanics, allowing you to conveniently book, schedule, and manage automobile repair services through our website and mobile app.
To book an appointment, sign up or log in to your MechUp account, search for mechanics in your area, choose the service you need, select an available time slot, and confirm your booking. You will receive a confirmation notification and reminders before your appointment.
Payments are processed securely through the MechUp app. You can pay using various methods, such as credit/debit cards or digital wallets. Payment is made after your repairs, and an invoice is issued by your mechanic, ensuring a seamless transaction process.
Yes, all mechanics on MechUp go through a thorough verification process, including checks on their business licenses, certifications, and customer reviews, to ensure they meet our quality standards.
You can cancel or reschedule your appointment through the app, subject to the mechanic’s cancellation policy. Be sure to review the cancellation terms provided at the time of booking.
If you are unsatisfied with the service, please contact our customer support team through the app. We are committed to addressing your concerns promptly and ensuring you have a positive experience.
After your appointment, you will receive a prompt to rate and review the mechanic. Your feedback is valuable and helps other users make informed decisions, as well as helping mechanics improve their services.
Creating an account and browsing mechanics on MechUp is free. However, service fees will vary depending on the mechanic and the type of service you book. These fees are displayed during the booking process for predefined services; however, charges may differ for other services. Please use our instant messenger feature within the app to chat with your mechanic.
Creating an account and browsing mechanics on MechUp is free. However, service fees will vary depending on the mechanic and the type of service you book. These fees are clearly stated during the booking process for predefined services; however, charges may differ for other services. Please use our instant messenger feature within the app to chat with your mechanic.
MechUp ensures quality by verifying all mechanics, monitoring customer reviews and ratings, and providing a platform for users to give feedback. We also offer dedicated customer support to address any issues or concerns.
You can contact our customer support team through the "Contact Us" section of the app or website. We offer 24/7 support to assist you with any questions or issues.
MechUp offers a wide range of automobile repair services, including oil changes, brake repairs, engine diagnostics, tire services, and more. You can view the full list of services offered by each mechanic on their profile.
To register as a mechanic, visit the MechUp portal, click "Sign Up as a Mechanic," and provide your business details. After completing the verification process, you can set up your profile, list your services, and receive bookings.
Yes, you can manage multiple vehicles on a single MechUp account. Simply add the details of each vehicle to your account, and you can book services for any of them as needed.
Yes, you can manage multiple vehicles on a single MechUp account. Simply add the details of each vehicle to your account, and you can book services for any of them as needed.
Yes, we take data security seriously. Your personal information is protected through secure encryption and is only used in accordance with our Privacy Policy. We do not share your information with third parties without your consent.
MechUp is continually expanding its service areas. You can check the availability of services in your location by entering your address or using the GPS feature in the app. If we’re not in your area yet, stay tuned – we’re growing quickly!
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